25 takabet's Privacy Policy

1 Introduction and Scope

25 takabet is an online betting and casino platform operated for users in Bangladesh. This privacy policy document ("Policy") explains how 25 takabet handles the personal information of its users ("you", "user").

This policy applies from the moment you access the website https://25-takabet.cam or register as a user. By browsing the site or creating an account, you are considered to have accepted the terms of this policy. This policy complements our Terms and Conditions and should be read together with them.

We place the highest importance on user privacy. Ensuring proper protection of personal information is a core responsibility for us. If you have any questions about any part of this policy, please contact us directly — contact details are provided at the end of this document.

2 Types of Information Collected

25 takabet may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Email address
• Mobile number
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for payment processing)
• Bank account details (where applicable)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Browsing history and session data on the site
• Cookies and local data

2.4 Gaming Activity Information

• Bet history, records of wins and losses
• Bonus usage details
• Information about preferred games and playing patterns

3 How Information Is Collected

We collect your information in the following ways:

3.1 Directly Provided

When you open an account on 25 takabet, verify your identity, make a deposit or withdrawal, contact support, or take part in any competition — you provide the information directly yourself.

3.2 Automatically

When you visit our site, some information is collected automatically — such as IP address, cookies, page view logs, and device identifiers. This information helps us improve the site's performance and maintain security.

3.3 Through Third Parties

We may receive certain information from payment processing providers (such as bKash, Nagad, Rocket, Upay) and identity verification service providers. This information is used solely for account verification and completing transactions.

4 Purposes for Using Information

25 takabet uses your information only for specific and legitimate purposes. The main purposes are listed below:

• Account management: Completing registration, verifying identity, and keeping your account secure.
• Financial transactions: Processing deposits and withdrawals, distributing bonuses, and maintaining transaction records.
• Customer support: Providing assistance via live chat or email, and resolving complaints.
• Platform improvement: Improving the site's functionality and user experience.
• Security and fraud prevention: Detecting unusual activity and keeping accounts secure.
• Legal compliance: Retaining information as required to comply with applicable laws and regulations.
• Responsible gaming: Identifying problematic gambling behaviour and providing necessary support.

We never sell your information or transfer it to third parties for advertising purposes.

5 Information Storage and Security

25 takabet uses industry-standard security measures to keep your information safe. These include:

5.1 Encryption

All connections on the site are secured with SSL (Secure Sockets Layer) encryption. Your payment information and personal data are encrypted during transmission, making it impossible for third parties to read.

5.2 Access Control

Only authorised staff can access your information, and only when required for specific work purposes. All staff are bound by strict confidentiality terms.

5.3 Retention Period

Information is retained while your account is active and for a set period after closure to meet legal obligations. When no longer needed, information is securely deleted.

6 Sharing Information with Third Parties

25 takabet may share your information with third parties only in the situations described below:

6.1 Service Providers

We work with trusted providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer providers), identity verification, and technology infrastructure management. They receive information only for the tasks defined in the contract and are bound by confidentiality terms.

6.2 Legal Requirements

If we are required to disclose information to comply with a court order, a lawful request from law enforcement, or applicable law, we will be obliged to do so.

6.3 Security Reasons

If there is suspicion of fraud, money laundering, or another serious offence, information may be shared with the relevant authorities.

Except for the exceptions listed above, we never disclose your information without your consent.

7 Cookies and Tracking

25 takabet uses several types of cookies:

7.1 Essential Cookies

These cookies are necessary for the site's basic functions — such as maintaining your logged-in state, storing security tokens, and remembering your preferred language. They cannot be disabled.

7.2 Functional Cookies

These cookies remember your preferences and settings to improve your experience on the site. Disabling them may cause some site features to stop working.

7.3 Analytics Cookies

We collect anonymous analytics data to understand how the site is used and to improve our services. This data cannot be used to directly identify any individual.

You can control non-essential cookies by changing your browser settings. However, disabling cookies entirely may cause some parts of the site to not work properly.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you. Please submit a request to our support team for this.

8.2 Right to Correction

If the information we hold about you is incorrect or incomplete, you have the right to have it corrected. You can update your information via account settings or by contacting support.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or legitimate business requirements, it may not be possible to delete all information.

8.4 Right to Object to Processing

You have the right to object to your information being used for certain purposes. If you withdraw consent, your information will no longer be used for that purpose in the future.

To exercise these rights or to learn more, please contact our support team directly. We provide support in both Bangla and English, 24 hours a day.

9 Payment Information Privacy

We take special care in protecting financial information. 25 takabet uses bKash, Nagad, Rocket, Upay, and bank transfer methods for deposits and withdrawals. When processing these transactions:

• All financial information is transmitted over encrypted channels.
• Full payment account numbers are not stored on our servers — only the portion needed to verify the transaction is retained.
• Payment processors independently follow their own privacy policies.
• No third party uses your payment information for marketing or profiling.

The minimum deposit is ৳200 and the minimum withdrawal is ৳500 — every transaction is protected under this policy.

10 Privacy of Minors

25 takabet strictly prohibits use of this platform by anyone under the age of 21. We do not knowingly collect any information from individuals under the age of 21.

If we suspect that a minor has created an account, we will immediately close that account and delete the associated information. We actively enforce age verification processes and treat this as a priority as part of our responsible gaming policy.

If you believe a minor has created an account, please contact us.

11 Changes to the Policy

This privacy policy may be updated as our services or legal obligations change. When changes occur:

• The updated version will be published on this page of the site.
• For significant changes, registered users may be notified by email.
• Continued use of the site after changes are made will be taken as acceptance of the new policy.

Before any major changes, we will try to give notice as early as reasonably possible. To learn more about us or our services, visit the About Us page.

12 Contact

For any questions, concerns, or requests regarding this privacy policy, please contact the 25 takabet support team. We provide service in Bangla and English, 24 hours a day.